In this article you’ll learn how to properly ask for WordPress support and get it. Before asking for help, just know that anyone who is assisting you is a volunteer since WordPress is an open source community it is usually people helping people out. To ask for help with a plugin you’ll find a support tab for the plugin, make sure you add as much information as you can in the initial question such as which WordPress version, what plugin version, and etc.
Then add what you did and what you expected. add the hosting provider if you know what it is and include any items you’ve already tried. Next allow for at least 24 hours to get a response since you don’t know which timezone the other person is in and what workload they might have.
If dealing with a commercial plugin, make sure you find the proper channels of support that they recommend and use those channels to to ask your question. I hope you liked this article and found it helpful.